PRIVACY POLICY

Who we are

Our website address is: https://www.sourcebusinesssupport.co.uk.

Source Business Support (“us”, “we”, or “our”) operates the website  https://sourcebusinesssupport.co.uk website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We use a contact form to allow visitors to send us messages. The form we use collects the user’s name and email address along with a copy of the message. This information is collected purely for customer service purposes. We do not use the information collected for marketing purposes or share the information with a third party.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Who we share your data with

If you make a purchase through our website we will share your data with our third party payment service providers for the sole purpose of completing your transaction.

If you sign up for our newsletter your data will be stored on the secure servers of our third party email client Keap. Your information will only be used by Source Business Support for our own marketing. We will not share your information with any other third party. You can choose to unsubscribe from emails at any time by clicking the unsubscribe link on the email footer.

Keap takes privacy very seriously and you can view their privacy policy here.

If you make a purchase through our site we share information with our payment providers for the sole purpose of completing your transaction.

You can read the privacy policy of Stripe here.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you have any privacy concerns, please contact our Data Protection Officer, Elaine Minett-Smith by email elaine@sourcebusinesssupport.co.uk

Additional information

How we protect your data

We take data protection very seriously at Source Business Support. We use Square One Software to host our website to ensure the highest possible standards of security. Details can be viewed here.

To ensure that your data is safe we use WordFence to provide protection against customer data breaches. Details can be viewed here.

What data breach procedures we have in place

In the unlikely event of a data breach, Source Business Support will employ company data breach procedures immediately to access the breach and employ mitigating actions.

What third parties we receive data from

We do not receive any data from third parties.

What automated decision making and/or profiling we do with user data

We do not use any user data for automated decision making or profiling.